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Medical Office Administration

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Medical Office Administration (A25310)

Associate in Applied Science

The Medical Office Administration curriculum prepares individuals for employment as medical administrative personnel in the areas of medical office, medical billing and coding, dental office, patient services, and medical documents.

Course work includes medical terminology, medical coding, medical insurance and billing, medical legal and ethical issues, medical auditing, medical office management, oral and written communication, computer applications, customer service and other topics depending on the selected area of study.

Graduates should qualify for employment opportunities in a variety of medical office positions in medical and dental offices, hospitals, insurance companies, laboratories, medical supply companies, and other healthcare related organizations. Upon graduation, students may be eligible to sit for industry recognized certification exams.

Course Sequence

First Fall Semester Course List
Course Course Name Class Lab Credit
CIS 110 Introduction to Computers 2 2 3
ENG 111 Writing & Inquiry 3 0 3
MED 121 Medical Terminology I 3 0 3
OST 136 Word Processing 2 2 3
OST 149 Medical Legal Issues 3 0 3
Total 13 4 15
First Spring Semester Course List
Course Course Name Class Lab Credit
CTS 130 Spreadsheet 2 2 3
MED 122 Medical Terminology II 3 0 3
OST 148 Medical Insurance and Billing 3 0 3
OST 181 Office Procedures 2 2 3
Communication Elective 3 0 3
Mathematics Elective 2-3 2 3-4
Total 15-16 6 18-19
Second Fall Semester Course List
Course Course Name Class Lab Credit
MKT 223 Customer Service 3 0 3
OST 164 Office Editing 3 0 3
OST 247 Procedure Coding 2 2 3
OST 248 Diagnostic Coding 2 2 3
Humanities/Fine Arts Elective 3 0 3
Social/Behavioral Science Elective 3 0 3
Total 16 4 18
Second Spring Semester Course List
Course Course Name Class Lab Credit
BUS 151 People Skills 3 0 3
OST 243 Medical Office Simulation 2 2 3
OST 249 Medical Coding Certification Preparation 2 3 3
OST 264 Medical Auditing 3 0 3
OST 280 Electronic Health Records 2 2 3
Total 12 7 15

Total Credits: 66-67

Communications Elective– Choose one of the following:

UGETC: COM 120, ENG 112

Humanities/Fine Arts Elective– Choose one of the following:

UGETC: ART 111, MUS 110, PHI 240

Gen Ed: HUM 115

Mathematics Elective– Choose one of the following:

UGETC: MAT 143, MAT 152, MAT 171

Gen Ed: MAT 110

Social/Behavioral Science Elective– Choose one of the following:

UGETC: PSY 150, SOC 210

Employment Competencies

Upon successful completion, graduates will be able to:

  • Analyze medical information utilizing knowledge of appropriate medical terminology.
  • Interpret coding guidelines and accurately apply diagnostic and procedural coding based on applicable medical records and services rendered.
  • Demonstrate the effective listening, verbal, written, interpersonal, and technological skills needed in today’s medical office.
  • Demonstrate a working knowledge of current medical law and health insurance knowledge in processing patient, health care, and insurance information.
  • Utilize electronic health records in medical documentation and patient management.
  • Apply regulations and policies to perform medical record audits for provider services.

Employment Outlook

Employment of medical office professionals is projected to grow 19 percent from 2019 to 2029, much faster than the average for all occupations. The growth of the aging baby-boom population will continue to increase demand for preventive medical services. As a result, physicians will hire more assistants to perform routine administrative duties.

General Education Outcomes

Rockingham Community College has three general education outcomes:

Communication: Students will communicate using the conventions appropriate for the intended academic or professional audience.

Information Literacy: Students will locate, evaluate, and use appropriate information for academic and professional tasks.

Critical Thinking: Students will analyze information and ideas and develop reasoned solutions to academic or professional problems. 

Pass Rates by Year
"The class was really good and the instructor did a great job. The material is challenging but it was introduced well. If I had questions, the instructor did a great deal to help answer them. I thought the study materials were very helpful. I really liked the way this class was done."
-- Fall 2021 MOA Student


Rockingham Community College
PO Box 38
215 Wrenn Memorial Rd.
Wentworth, NC 27375


Monday to Thursday:
8:00 am – 4:00 pm
Friday: 8:00 am – 12:00 pm


336-349-9986 (fax)