IT Support Foundations Certificate (C25590IS)
Certificate
This certificate is designed to prepare students to analyze and troubleshoot hardware and software issues. Upon completion, students will be prepared for entry level employment in various IT support positions such as IT Help Desk Technician. Courses within this certificate may be applied to the Associate in Applied Science degree in Information Technology.
Course Sequence
Course | Course Name | Class | Lab | Credit |
---|---|---|---|---|
CIS 110 | Introduction to Computers | 2 | 2 | 3 |
CTI 110 | Information Technology Foundations | 2 | 2 | 3 |
CTS 120 | Hardware/Software Support | 2 | 3 | 3 |
CTS 115 | Information Systems and Business Concepts | 3 | 0 | 3 |
Total | 9 | 7 | 12 |
Total Credits: 12
Employment Outlook
Employment of computer support specialists is projected to grow 8% from 2019 to 2029, much faster than the average for all occupations. More support services will be needed as organizations upgrade their computer equipment and software.