FAQs and Resources

Frequently Asked Questions

Google Authenticator App

What type of computer should I use at RCC?

When taking classes at RCC, Technology Support Services recommends a device that meets the following minimum requirements:

  • 2.4 GHZ Processor
  • Windows 10 or 11
  • Ram 8GB
  • Storage 256GB
  • Solid-state Drive (SSD)
  • Webcam, Microphone and Speakes

Chromebooks are NOT recommended

New Students Login Information

Available below are the instructions for new students to access their accounts:

How to Change Password

Listed below are the steps students must follow to reset their passwords:

  1. Go to www.rockinghamcc.edu
  2. Click on “MYRCC”
  3. Click “Email” and login to your account.
  4. Click your name in the top right corner of your screen.
  5. Click “View Account”.
  6. Click “Change Password” to change your password.

Passwords must be a minimum of 14 characters in length and must contain lowercase letters, uppercase letters, special characters, and numbers.

Students can contact Technology Support Services at 336-342-4261 ext. 2877 or email tsshelpdesk@rockinghamcc.edu

Free Access to Microsoft Office

Students using Office 365 will have the option of using either the web applications of Office (in the cloud) or install a full version of Office 2019 on their home computer.

The web applications will allow students to open, edit, and create documents anywhere at any time wherever you have internet access with limited features.

The full version of Office 2019 will allow students to open, edit and create documents on their computers with all of the features. The full Office on your PC and Mac are available for offline use. Students are allowed to run Office on up to five machines.

Instructions for installing Office 2019
  • Login to your RCC email
  • Click on your username located in the upper right corner of the screen
  • Click “My Account”, you will be directed to the install page
  • Click “Install Office”
  • The installation will include the latest version of Word, Excel, PowerPoint, OneNote, Access, Publisher, Outlook, Skype for Business and OneDrive for Business.
  • You are allowed to install the software on five (5) different computers.
  • You can Review System Requirements to make sure that your computer will run the software.
  • After reviewing, click Install
  • The setup process will begin.
  • A Welcome to your new Office screen will appear.
  • Click Next
  • The next screen is First things First
  • Check either of the following:
    • Send us information to help improve Office
    • No thanks (recommended)
  • Click Accept
  • Click Next
  • Select How you would like your Office to look?(No Background, circuit, colors, etc)
  • Click Next
  • The next screen is “We’re getting things ready” You can decide to:
    • Take a look
    • No thanks (recommended)
  • The installing will begin. Depending on your Internet speed this process can take 3 – 15 minutes.
  • Click All Done once installation is complete.

Setting up Office 365 on Your Phone

  • Download the “Outlook” app by going to your App or Play store
  • In the search box in your App or Play store, type “Microsoft Outlook”
  • Click “Install” (this may take a few minutes depending on internet speed)
  • Click “Open” to setup your account
  • If it is your first time using the Outlook App, enter your full RCC email address 
  • Click “Continue” or “Add Account”
  • Click “Get Started”
  • You will be re-directed to the RCC login page 
  • Enter your username and password
  • Click “Skip”
  • Click “Skip”
  • Your account is now ready to access.
  • **If not your first time using Outlook, please follow the instructions below to setup your account:
  • Open “Menu”
  • Click “Settings”
  • Click “Add Account”
  • Click “Add Email Account”

Self Service Information

Self Service can be accessed on the MyRCCLogin page using your RCC username and password.

Antivirus Software


Attention: The antivirus software listed below are third party programs that may require a paid subscription. Rockingham Community College is not responsible for any damages to your device. Please use at your own risk.

The RCC Web Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of RCC and RCC is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. RCC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by RCC of the site or any association with its operators.


Rockingham Community College
PO Box 38
215 Wrenn Memorial Rd.
Wentworth, NC 27375


Monday to Thursday:
8:00 am – 4:00 pm
Friday: 8:00 am – 12:00 pm


336-349-9986 (fax)